We are a team of certified Pega Professionals that have extensive expertise on specialized solutions. We have a value driven delivery team that is specialized in building high-quality, outcome and business value driven applications.
Want to build customer service solution that fits your Industry application? Want to engage with your customer with several digital messaging platforms? Want to provide contextual self-service using NLP? Our team is ready to provide you with exactly that. Using the best of the industry specific Pega framework applications, our team can help you to build a POC or a full solution for every need of your customer service engagement.
Powered with Real time AI, Pega Customer Decision Hub helps you to engage with your customer, with the custom fit next best action with every engagement and interaction in your customer service solution.
Pega Call provides robust computer telephony integration (CTI) support including adaptive screen pops, desktop telephony controls, and enhanced callout facilities. By using the business rules engine architecture, service cases and dialogs can be reused across channels from Interactive Voice Response (IVR) to the web. We have a strong team of Pega CTI experts that can help to integrate your contact center solution that is built on Avaya, Genesys, CISCO.
Eliminate the disconnect between teams working in silos by building a Pega DevOps Solution. Our team is specialized in building a Pega DevOps solution for your Pega application that can help your team to have several quality checks like code quality, branch review tasks mandated, check on test coverage percentage. These quality checks help business teams to track and audit overall progress of the test coverage and several aspects of test pyramid like UI testing, functional testing, API testing.
As a business, you might want to engage with your customers across server social platforms like Facebook, Instagram, Twitter, Apple business chat, SMS, WhatsApp or Webchat. Pega digital messaging helps you to engage with your customers, by building the solution that can be fit for all channels using their digital messaging architecture.
Not just the above mentioned services, but we are also specialized in other Pega based solutions like Pega Upgrades, Pega Cloud Adoption, Pega Case Management applications etc.
Our advisory practice, which comprises Deals and Consulting, is the partner of choice to assist global and local clients and governments to design, manage and execute lasting change, based on trusted relationships, deep industry knowledge and professional experience..
Right from micro-centric customizations to mammoth infrastructure migrations, our consultants and managers are focused to build, track and manage any IT environment that demands a high caliber of professional excellence and commitment.
Whatever the circumstances, we can provide expertise at the right time, with the skills you need for a successful digital outcome.
